top of page

Operations Staff

Chattanooga, TN


Job Type

Full Time

About the Role

CROFT & FROST looking for someone to join our team as an Operations Staff. This role would work directly with the Operations Manager to ensure that day to day operation in the tax department is running efficiently. This position would follow a hybrid work model with 2 days worked remote and 3 days worked in the office.


• Assist Operations Manager with updating staff with internal updates
• Answer client questions
• Assist in communication with clients
• Pull reports for status client projects
• Introducing client to CROFT & FROST team
• Assist in getting client information from clients
• Keep client information organized and filed
• Scanning documents into E-Filing system
• Communicated with staff internally
• Communicate with clients externally
• Assist with client disengagement
• Assist with processing tax returns
• Other duties as assigned

Job Qualifications

• Team Player
• Excellent verbal and written communication skills
• Attention to detail
• Computer literacy and familiarity with various computer programs (Microsoft, Outlook, etc)
• Able to maintain confidentiality
• Organization skills and the ability to stay focused on assigned tasks

Education & Experience

• Bachelor’s degree
• 3+ years of professional experience

About the Company

CROFT & FROST is committed to offering an equal employment opportunity for all individuals and will make every effort to provide equal employment opportunity without regard to race, color, religion, sex (including pregnancy, gender identify and sexual orientation), national origin, age, mental or physical disability, genetic information, Vietnam veteran status, or any other classifications protected by federal, state or local law. 


Tennessee is an at-will state and CROFT & FROST is an at will employer.

bottom of page